Privacy Policy

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request a consultation or quote through our contact forms
• Call or email us directly
• Subscribe to our newsletter or marketing communications
• Create an account on our website
• Engage with our services

This information may include:

• Name and contact information (email, phone number, mailing address)
• Project details and preferences
• Property information and location
• Budget and timeline preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

We use the information we collect for the following purposes:

• Service Delivery: To provide pond design, construction, and maintenance services
• Communication: To respond to your inquiries and provide customer support
• Project Management: To plan, execute, and manage your pond projects
• Marketing: To send you relevant information about our services (with your consent)
• Website Improvement: To analyze usage and improve our website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To maintain records and conduct business operations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party contractors and suppliers who assist in project delivery
• Professional Services: With attorneys, accountants, and other professional service providers
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Consent: When you have given explicit consent for specific sharing

We implement appropriate technical and organizational security measures to protect your personal information:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may limit website functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data in a structured, machine-readable format
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of our relationship and ongoing services
• Legal and regulatory requirements
• Warranty and liability periods
• Business record-keeping needs

Our website may contain links to third-party websites. This privacy policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to your inquiries within 30 days of receipt.